
ABC Sportz Boosts Revenue by 55% with SmartrMail
Industry
Personal protection equipment
Platform
BigCommerce
Product
Welcome email series and Abandoned cart recovery emails
Location
California, United States
55%
email sales contribution to total revenue
50%
cost savings email marketing
8%
increase in open rates
About the customer
ABC Sport: an e-commerce company built by “retired professionals looking to make a difference in this crazy world.”
Tim, the founder, has been involved in the e-commerce business since 1997. ABC Sportz is dedicated to offering the latest and most innovative firearm parts, accessories, and personal protection tools available on the market.
After a short break in 2020, when personal events changed Tim’s life, ABC Sportz was revived and put back in business.
Today, the company prides itself on providing mid-range and high-end products that cater to every budget, ensuring customers have access to top-tier equipment for all their needs.
About the customer
Challenges ABC Sportz Faced Before Adopting SmartrMail
ABC Sportz encountered several challenges along the way:
Scaling Marketing Efforts
With a growing customer base, ABC Sportz found managing and scaling its email marketing efforts difficult on its existing stifled platform. The previous platform was expensive and complex to use and hindered several opportunities that ABC Sportz wanted to seize.
Platform Limitations
ABC Sportz’s previous email marketing platform’s limitations impacted its ability to implement more personalized and automated campaigns, resulting in lower customer engagement and retention.
Growing Competition
Selling on third-party e-commerce platforms presented challenges, particularly because funds were frequently locked in, which constrained the company’s ability to invest in growth and innovation. This made it necessary for ABC Sportz to explore owned marketing and promotion channels, which made email marketing a priority.
SmartrMail is easy and simple to use. It’s really simple to list and promote an item. It’s literally a matter of three or four clicks, and I am done. The customer success team was also very supportive in setting up automation and necessary email workflows.
Tim, Founder, ABC Sportz
“The level of customer service from SmartrMail has been outstanding. The seamless integration of pop-up forms with automated flows has significantly improved our email marketing efficiency. We now see a higher percentage of our sales coming from email marketing, thanks to SmartrMail.”
Kenneth, Founder, TABB Apparel
SmartrMail provided TABB Apparel with several tools and features to address its challenges effectively. One of the key solutions was the seamless integration with pop-ups and automated email flows, which helped streamline TABB Apparel’s email marketing efforts. This seamless transition from pop-up subscriptions to automated email campaigns ensured a smooth and engaging customer journey.
About the customer
Strategic Use of SmartrMail
ABC Sportz leveraged SmartrMail’s advanced features to enhance customer communication and drive sales.
Welcome Email Series
New subscribers receive a personalized welcome email series that introduces them to the company’s story and information about ongoing offers to encourage immediate purchases. This series has proven to be very effective for ABC Sportz, generating $2.50 in sales for every email sent.
Abandoned Cart Recovery
To address cart abandonment, ABC Sportz implemented a targeted abandoned cart email sequence. This strategy has been highly successful and significantly boosted their revenue while improving their overall financial performance.
Key Metrics Achieved with SmartrMail
Here is a gist of the key metrics that ABC Sportz was able to achieve with SmartrMail.
55% Email Sales Contribution to Total Revenue
ABC Sportz leverages a range of email marketing tactics, including newsletters, personalized product recommendations, and automated workflows. With email marketing playing a major role in their strategy, it now accounts for 55% of their total revenue.
This substantial revenue share underscores the effectiveness of SmartrMail’s tools in driving significant financial results.
50% Cost Savings Email Marketing
By transitioning to SmartrMail, ABC Sportz experienced a remarkable 50% reduction in tool costs compared to their previous email marketing platform. The previous tool not only came with a hefty price tag but also lacked the user-friendliness that SmartrMail offered.
8% Increase in Open Rates
ABC Sportz experienced an 8% increase in email open rates thanks to the platform’s advanced segmentation and personalization options, which allowed for more tailored messages to their audience.
Targeting Success: How SmartrMail Fuelled ABC Sportz’s Sales Growth
ABC Sportz’s adoption of SmartrMail has proven to be a game-changer in their email marketing strategy, helping them scale their campaigns, increase revenue, and build stronger relationships with their customers. By capitalizing on SmartrMail’s advanced features, Max and Lisa have positioned ABC Sportz for continued growth and success in the competitive world of e-commerce. As they continue to expand their marketing efforts, SmartrMail will remain a vital partner in driving their long-term success.
Future Outlook
24% Increase in email sales contribution
TABB Apparel has experienced significant improvements in its email marketing efforts since adopting SmartrMail. One of the most notable changes is the increase in sales contribution from email marketing, which now accounts for 24% of all sales.
This represents a substantial jump from the less than 10% attributed to their previous email marketing tool. This improvement underscores the effectiveness of SmartrMail in driving sales and revenue for TABB Apparel.
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