Frequently Asked Questions

What is SmartrMail? What does it to?

SmartrMail is an email marketing app for Shopify, BigCommerce and WooCommerce stores. It automatically sends emails to your customers featuring your products.

Why do I need this?

According to Shopify email marketing is the key to ecommerce. Shopify recommends email marketing as it is a compelling driver of traffic and sales beating out Twitter and Facebook combined. It also has the highest return on investment clocking in at 4,300%!

I already have a newsletter. Why do I need more email?

Newsletters are great, but they only work if you actually send emails! Creating a proper newsletter takes a lot of time and subsequently are rarely sent. We solve this problem by putting your email on autopilot. By automating the hard part of creating emails we ensure a steady stream of sales.

Who receives the SmartrMail email?

Your customers that have chosen to receive email marketing will receive the emails.

What products get sent?

We use a mix of historical sales data, behavioral data, and personalization to find the best products to send.

Can I pick the products?

Yes! Our manual email feature allows you to pick any product, make edits, and send.

Can I customize the email?

Yes! The logo and heading can be customized. After logging in to SmartrMail click the menu in the top right corner, then select "design your email".

Are your emails mobile optimized?

Yes! Our emails are fully responsive and look great on mobile devices.

Who are you guys? Can I trust you?

We are a NYC email service provider (ESP) company called Sendicate. We spend our time sending many millions of emails per day, so you might say we know how to put an email together.

Stores using SmartrMail

Trusted by 2,602 ecommerce stores

  • Purple Turtle Toys Logo
  • Mahiku Logo
  • Blank Canvas Cosmetics Logo
  • Yoga Rebel Logo
  • Mavro Logo

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Questions?