Privacy Policy

Effective Date: June 1, 2014

SmartrMail, Inc ("us", "we", or "our") operates smartrmail.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We knows that you are concerned about how your personal information is used and shared, and we take your privacy seriously. We are committed to giving you transparency of our privacy practices and control over your data. Please read the following to learn more about our privacy policy.

By visiting or using the SmartrMail's website (http://smartrmail.com) (the Site), services and applications, and any other linked pages, features, or content offered from time to time by us in connection therewith (collectively, the "Service"), you, the user (“you” or “User”) acknowledge that you accept the practices and policies outlined in this Privacy Policy.

SmartrMail is an email sending application for newsletters and email marketing.

Please take the time to familiarize yourself with the Privacy Policy as well as the Terms of Use http://smartrmail.com/terms.

What Does This Privacy Policy Cover?

This Privacy Policy covers SmartrMail’s treatment of personally identifiable information (“Personal Information”) and other data (non-personally identifiable information) that SmartrMail gathers when you are accessing SmartrMail’s Service.

What Doesn't This Privacy Policy Cover?

This policy does not apply to the practices of companies that SmartrMail does not own or control, or to individuals that SmartrMail does not employ or manage. In addition, should the Service contain links to outside sources, both those added by SmartrMail and those submitted by registrants, and while we attempt to provide links only to those sites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those sites. We encourage you to carefully review the privacy policies of any websites you visit and the third party applications you use. This Privacy Policy only governs information collected through the Service.

What Information Does SmartrMail Collect?

Listed below are services where SmartrMail gathers personal information and details on how the information is used:

Personally Identifiable Information and Sharing of Your Personal Information

Personal information about our Users and Subscribers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. SmartrMail may share your Personal Information only as described below.

Information you submit to the Site will be available to SmartrMail.

Site Registration

To register to use the Services, you must provide SmartrMail with your name, email address and password of your choice. (Note: SmartrMail does not have access to your password.) You must provide truthful information to comply with the Site's terms as well as CAN SPAM laws. Upon registration, you will then receive an email to confirm your registration. By signing up to SmartrMail, you consent to receive emails from SmartrMail.

User Account

To complete your User Account, SmartrMail may ask for:

  • a logo/picture upload,
  • name and email,
  • website address,
  • phone number,
  • physical address (mandatory),
  • country timezone,

Customer Service

SmartrMail requests personally identifiable information collected from you to contact SmartrMail. To contact SmartrMail, you must enter your first name, last name, email and any other information that you volunteer to provide through the Contact Us Form or any other forms of electronic or written communication. This information is used for allowing SmartrMail to contact you, improve content of the Site, customize the content you see, and communicating newsletters, specials and new features to you. You can unsubscribe to the newsletter at any time.

Subscriber Lists

The nature of the Service is to provide a newsletter service built off a Subscriber List that you can either enter manually or automatically through various opt-in functions through your website, etc. Your subscriber list must be comprised of email addresses of people who have expressly opted to receive communications from you.

Subscriber lists may not be sold, bought or otherwise be comprised from a third party subscriber list.

Email Newsletters

Information that you enter in to your Newsletter is at your discretion and must comply with the terms of this Website.

While the Newsletter Templates are customizable, the email footer is standard to ensure that the Newsletters comply with CAN SPAM Laws. Specifically, the 'unsubscribe' link will always be static on the Newsletter and the User will not be able to remove.

Third Party or Other Sites

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, SmartrMail’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.

SmartrMail also utilizes a third party service to process credit cards for payments. Processing is directly through this service and SmartrMail does not have access to nor will receive your credit card information.

Non-Personally Identifiable Information Collected Automatically:

We receive and store certain types of information whenever you interact with our Site. When you use the Site, SmartrMail automatically receives and records information on our server logs from your browser or mobile platform including your geo-location, IP address, cookie information, and the page you requested through a third party aggregator, such as Google Analytics.

Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Site and its components. SmartrMail only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to calculate how often users use parts of the Site so that we can make the Site appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Site. We share this type of statistical data so that our partners also understand how often people use their services and our Site, so that they, too, may provide you with an optimal online experience. Again, SmartrMail will not, intentionally, disclose aggregate information to a partner in a manner that could identify you personally.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your mobile and computer's browser (the “Browser”) to enable our systems to recognize your Browser and tell us how and when pages in our site are visited and by how many people. SmartrMail cookies are used for login information and session management.

Most Browsers have an option for turning off the cookie feature, which will prevent your Browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.

Children

PROTECTING THE PRIVACY OF YOUNG CHILDREN IS ESPECIALLY IMPORTANT TO US. OUR SERVICE IS GEARED TOWARDS ADULTS. IN NO EVENT SHOULD THE SITE BE USED BY A CHILD. SmartrMail DOES NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN UNDER THE AGE OF 18 NOR DOES SmartrMail SHARE SUCH INFORMATION WITH THIRD PARTIES. IF WE BECOME AWARE THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 18 WITHOUT VERIFICATION OF PARENTAL CONSENT, SmartrMail WILL TAKE STEPS TO REMOVE THAT INFORMATION.

Business Transfers

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if SmartrMail, or substantially all of its assets were acquired, or in the unlikely event that SmartrMail goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SmartrMail may continue to use your Personal Information as set forth in this policy.

Legal Obligation to Provide Information

We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of SmartrMail, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

With Your Consent

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Non-Private or Non-Personal Information

For clarity, we may share or disclose your non-private, aggregated or otherwise non-personal information, such as the number of visitors to the Site, where they came from, keyword analysis, etc.

Is Personal Information About me Secure?

Your SmartrMail Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

SmartrMail endeavors to safeguard user information to ensure that information is kept private. However, SmartrMail cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Site may contain links to other sites. SmartrMail is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Site.

What personal information can I access?

You can access and edit your personal information at any time through your User Account.

Deleting your Personal Information

You may request to have your information deleted by SmartrMail and SmartrMail will do so within a reasonable amount of time. The non personal information aggregated by the analytics will remain as, among other reasons, SmartrMail has no control over that information.

What Choices Do I Have?

  • If you do not wish to receive email or other mail from SmartrMail or SmartrMail Users, please indicate by unsubscribing on the emails received, by indicating so on the Contact Us Form, or by contacting the SmartrMail User. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the SmartrMail Service, and you are responsible for reviewing such legal notices for changes.
  • You may modify your account information.
  • You can not universally unsubscribe from all newsletters sent through SmartrMail of User Newsletters. To do so, you will have to individually unsubscribe from each User’s Newsletter. If you are subscribed to a User Newsletter and have difficulty in unsubscribing, please let us know.

Changes to this Privacy Policy

SmartrMail may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement on our Service and sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first noticed. If you have unsubscribed from all email communications from SmartrMail, we will not email you changes to the Privacy Policy. You will still, however, be subject to the Privacy Policy changes.

Questions or Concerns

If you have any questions or concerns regarding privacy using the Service, please send a detailed message to support@smartrmail.com. We will make every effort to resolve your concerns.